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Your Visit

Plan Your Consultation

Know how appointment requests work, what may be useful to prepare, and which details to confirm directly with your chosen office.

Appointment process

From Request to Confirmation

  1. 01

    Choose an office

    Select Westlake Village or Rancho Cucamonga based on convenience and call if you need help choosing.

  2. 02

    Send a request

    Use that practice's official scheduling service or call the office directly.

  3. 03

    Wait for confirmation

    An online request is not a confirmed appointment. The office will contact you with availability and next steps.

What May Be Useful to Prepare

Requirements vary by office and concern. Ask the scheduling team what they want you to bring or send securely.

  • A short timeline of the symptoms or changes you want evaluated
  • A current medication and allergy list
  • Relevant eye records, imaging, or prior procedure details if the office requests them
  • Questions about goals, alternatives, recovery, risks, cost, or coverage

What Consultation May Include

The visit is tailored to the concern rather than following one fixed treatment path.

  • Relevant medical, eye, and procedure history
  • A focused examination of the eyelids, eyes, tear system, orbit, or facial anatomy
  • Discussion of appropriate options, alternatives, limitations, and meaningful risks
  • Individual instructions if additional testing, records, treatment, or follow-up is appropriate

Confirm Before You Go

Current office policies can change. The scheduling team is the source of truth for visit-specific details.

Insurance and cost

Ask about insurance participation, referrals, expected charges, and payment policies before the visit.

Records and images

Ask which records are relevant and how the office wants them transferred securely.

Language and accessibility

Consultations are available in English, Spanish, French. Call ahead for accessibility or communication support.

Private information

Do not send medical details, records, images, insurance, or payment information through ordinary website email.

Routine appointment requests are not emergency care

For sudden vision loss, severe eye pain, major eye trauma, or another medical emergency, seek urgent medical care rather than waiting for a web request.

Your next step

Choose an Office to Request a Consultation

Select the more convenient location, then use its official request service or call directly. The office confirms availability.